Copilot 365 in Practice

Practical training for teams using Microsoft 365 who want to get real value from Copilot — from everyday tools through to creating personalised intelligent agents.

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Who This Training Is For

• Teams using Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams)
• Administrative, commercial, management and operations staff
• Organisations with an active or planned Microsoft 365 Copilot licence
• Departments looking to gain immediate efficiency without changing tools

What Your Team Will Achieve

• Draft emails, reports and presentations with Copilot in seconds
• Analyse data in Excel with natural language — no complex formulas
• Summarise meetings and generate automatic minutes in Teams
• Use Copilot Chat as a cross-organisational AI assistant
• Build personalised agents with custom instructions and content

Training Programme

1. Introduction to Copilot 365 — what it is, how it works and where it's integrated
2. Prompt engineering — how to structure effective prompts and get the most from AI
3. Copilot across essential tools — Word, Excel, PowerPoint, Outlook, OneDrive and Teams
4. Visual Creator — AI-assisted image, video and creative content generation
5. Copilot Chat and intelligent agents — cross-tool assistant and custom agent creation
6. Best practices, privacy and governance — safe and responsible use of Copilot in the organisation

Learning Objectives

• Understand the core concepts of artificial intelligence and place Microsoft 365 Copilot within the current generative AI landscape
• Build clear, structured and contextual prompts, applying a method that transfers to any work situation
• Use Copilot Chat and Copilot inside Word, Excel, PowerPoint, Outlook and Teams, and explore Microsoft Loop, Copilot in Edge and AI Agents
• Recognise the main risks and legal obligations tied to the use of AI and personal data (GDPR and AI Act) and apply good anonymisation practice
• Apply what was learned to real, concrete tasks from your own professional context

Format

• In-person or online
• Flexible duration: 4h, 8h or 16h depending on depth and organisational goals
• Hands-on exercises with participants' real tools
• Cases adapted to each team's role and area

What Makes This Different

Many organisations have Microsoft Copilot licences and don't know how to use them effectively.

This training solves that — with real practical cases, no technical jargon, focused on immediate results for everyday work.

Is your team using Copilot to its full potential?

Request a personalised proposal.